Shipping policy
Effective Date: May 26, 2026
Thank you for shopping with Belle Éclat Apparel. We are committed to providing quality products and a smooth delivery experience. Please review our Shipping Policy carefully before placing an order.
PROCESSING TIMES
Orders are typically processed within 2–7 business days excluding weekends and holidays.
Processing times may increase during:
- Product launches
- Sales
- Holidays
- High-volume periods
- Preorder releases
Processing time is separate from shipping time.
SHIPPING TIMES
Estimated shipping times are provided at checkout and may vary depending on carrier operations and destination.
Belle Éclat Apparel is not responsible for shipping delays caused by:
- USPS, UPS, FedEx, or other carriers
- Weather conditions
- Customs delays
- Incorrect addresses
- Carrier service interruptions
- High shipping volume periods
Delivery dates are estimates and are not guaranteed.
ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email or SMS if contact information was provided at checkout.
Tracking updates are controlled by the shipping carrier and may take time to update.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
Belle Éclat Apparel is not responsible for:
- Orders shipped to incorrect addresses entered by customers
- Packages returned due to invalid addresses
- Failed delivery attempts
If an order is returned to us, the customer may be responsible for additional shipping costs before the order is reshipped.
LOST OR STOLEN PACKAGES
Belle Éclat Apparel is not liable for lost, stolen, or missing packages marked as “Delivered” by the carrier.
If your package is marked delivered but cannot be located, please:
- Check around your property
- Contact neighbors or household members
- Contact the shipping carrier directly
- File a claim with the carrier if applicable
PREORDERS
Preorder items may require additional production and processing time.
Estimated preorder shipping dates are subject to change without notice.
By purchasing a preorder item, you acknowledge and accept potential delays.
INTERNATIONAL SHIPPING
International customers are responsible for:
- Customs fees
- Import taxes
- Duties
- Additional carrier charges
Belle Éclat Apparel is not responsible for delays caused by customs processing.
SHIPPING RATE CHANGES
Shipping rates are calculated at checkout and may change at any time without notice due to carrier pricing adjustments.
DAMAGED ORDERS
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the damaged packaging and items
Failure to report damage within the required timeframe may result in denial of claims.
CONTACT
For shipping questions or concerns, contact:
Belle Éclat Apparel
Email: BelleEclatApparel@gmail.com
Website: https://belle-eclat-apparel-2.myshopify.com/